海外配送ご利用ガイド | トップジミー - コリンボ / パタゴニア / イルビゾンテ のセレクトショップ通販【正規取扱店】

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商品カテゴリ一覧 > ご利用ガイド > 海外配送ご利用ガイド

Shopping Guide

It is guidance of shopping in TOP JIMMY.
Please check before purchasing goods.

Payment Method決済方法について

Credit Card only.
We accept JCB, VISA, Master, MUFG, DC, UFJ, NICOS, UC, SAISON,
AMEX, Orico, rakuten, TS CUBIC, AEON, Cedyna/OMC, SMCC, JACCS and Diners.

Customs Clearances and Duties通関手続き、及び関税について

Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.

Shipping /Deliveryお買い物、配送について
About delivery & shipping fees
  • (1)Right after your order, an automatic reply will be sent to you.
    Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

  • (2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop.
    Please check the total amount due.

  • (3)Your ordered items will be shipped out only after your payment is received.

  • * I can not send things that may break.
    * Fluid can not be sent.

Delivery Time
  • The delivery time is estimated to be approximately 3 business days after shipment.
    Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

Delivery Method
Prohibited and Restricted Goods輸入規制品、禁制品につきまして
Items by Country
Privacy Policyプライバシーポリシー
  • Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care.
    Your personal information may be used for, and be used only for conducting our business.

    Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

Inquiryお問い合わせについて
  • Questions concerning products will only accept e-mails.
    info@topjimmy.jp
    We can not respond on the phone.

Cancelation Policyキャンセルについて
  • Please understand that we will not accept cancellation in any case for international orders.
    * We will cancel your order if the payment had not been properly made until the due date.

Return and Refund Policy返品・返金について
  • Any return or refund will not be accepted once order confirmation e-mail is sent out.

Consumption Tax消費税について
  • We will not charge customers with Japan’s consumption tax.
    However, consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order completion), therefore, we will be sending you a “Thank You” e-mail mentioning the total order amount with the consumption tax excluded.