Shopping Guide

It is guidance of shopping in TOP JIMMY.
Please check before purchasing goods.

Payment Method決済方法について

Credit Card

We accept JCB, VISA, Master, MUFG, DC, UFJ, NICOS, UC, SAISON,
AMEX, Orico, rakuten, TS CUBIC, AEON, Cedyna/OMC, SMCC, JACCS and Diners.

PayPal

Total bill amount is:　Total price of items + shipping fee　Please check the mail from our shop for the correct amount.
We will ship after the payment is settled.
You will receive an e-mail regarding the payment via PayPal.
Please click the link to the PayPal website on the e-mail, and settle the payment within 7 days.
Please also be reminded that if we cannot confirm receipt of your payment　to our PayPal account 7days after the above e-mail is sent, your order shall be automatically cancelled.
An extra fee will add the amount to the occasion of transfer by the customer burden.
Any return or refund will not be accepted for overseas delivery

Customs Clearances and Duties通関手続き、及び関税について

Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.

Shipping /Deliveryお買い物、配送について

About delivery & shipping fees

• (1)Right after your order, an automatic reply will be sent to you.
  Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

• (2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop.
  Please check the total amount due.

• (3)Your ordered items will be shipped out only after your payment is received.

• * I can not send things that may break.
  * Fluid can not be sent.

Delivery Time

• The delivery time is estimated to be approximately 7 business days after shipment.
  Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

Delivery Method

• After shipment is made, you will receive a tracking number by e-mail
  EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

Shipping Fees

• The following chart contains EMS prices based on weight and destination to certain countries
  * Items of 200,000 yen or more will be added 2,800 yen.

Zone	First Zone	Second Zone		Third Zone
Weight	Asia	Oceania, North America, Central America and the Middle East	Europe	South America and Africa
Up to 500g	1,400yen	2,000yen	2,200yen	2,400yen
Up to 600g	1,540yen	2,180yen	2,400yen	2,740yen
Up to 700g	1,680yen	2,360yen	2,600yen	3,080yen
Up to 800g	1,820yen	2,540yen	2,800yen	3,420yen
Up to 900g	1,960yen	2,720yen	3,000yen	3,760yen
Up to 1.0kg	2,100yen	2,900yen	3,200yen	4,100yen
Up to 1.25kg	2,400yen	3,300yen	3,650yen	4,900yen
Up to 1.5kg	2,700yen	3,700yen	4,100yen	5,700yen
Up to 1.75kg	3,000yen	4,100yen	4,550yen	6,500yen
Up to 2.0kg	3,300yen	4,500yen	5,000yen	7,300yen
Up to 2.5kg	3,800yen	5,200yen	5,800yen	8,800yen
Up to 3.0kg	4,300yen	5,900yen	6,600yen	10,300yen
Up to 3.5kg	4,800yen	6,600yen	7,400yen	11,800yen
Up to 4.0kg	5,300yen	7,300yen	8,200yen	13,300yen
Up to 4.5kg	5,800yen	8,000yen	9,000yen	14,800yen
Up to 5.0kg	6,300yen	8,700yen	9,800yen	16,300yen

• * Please check the link provided below for more.
  http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en

Prohibited and Restricted Goods輸入規制品、禁制品につきまして

Items by Country

• Policies regarding prohibited and restricted goods differ from each country of destination.
  https://www.post.japanpost.jp/int/use/restriction/index_en.html
  * Please contact EMS for information on countries.

Privacy Policyプライバシーポリシー

• Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care.
  Your personal information may be used for, and be used only for conducting our business.

  Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

Inquiryお問い合わせについて

• Questions concerning products will only accept e-mails.
  info@topjimmy.jp
  We can not respond on the phone.

Cancelation Policyキャンセルについて

• Please understand that we will not accept cancellation in any case for international orders.
  * We will cancel your order if the payment had not been properly made until the due date.

Return and Refund Policy返品・返金について

• Any return or refund will not be accepted once order confirmation e-mail is sent out.

Consumption Tax消費税について

• We will not charge customers with Japan’s consumption tax.
  However, consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order completion), therefore, we will be sending you a “Thank You” e-mail mentioning the total order amount with the consumption tax excluded.